Frequently asked questions

If you are a restaurant owner, see our FAQ for restaurant owners

I made a reservation on the site, but have changed my mind, how can I cancel a reservation
You can use the link in your reservation email or use the Cancellation form
I can't find my favourite restaurant on your site
Although we have several thousand restaurants on Eat-Out.net new restaurants are constantly opening, so if your favourite restaurant isn't indexed, you can add it here
The restaurant details are incorrect, or the restaurant doesn't exist any more
You can help us keep our site up to date by letting us know about any incorrect information on the site. Simply click on the link "correct an error" and let us know if any information is incorrect
I added a comment about a restaurant, but I don't see it any more. Why?
Links next to user comments allow everyone to let us know what they think of your comment. If people don't find your comment useful, it won't show up. Also if you used insulting language or made unverifiable claims in your comment, we may have removed it. Please see our comments policy for more details
I was ill after eating in a restaurant and I want to warn people about the restaurant
This site isn't the place to do this. Apart from the fact that we can't prove that the restaurant was the cause, if you have concerns about the hygiene in a restaurant, you should contact the relevant authorities. In London, for example, this is your local authority.

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